For website questions, technical problems or requests to correct a game listing, write to admin@ontrick.xyz. Include the URL you were visiting, the game title where relevant, and a short description of what you experienced. If you are reporting a loading issue, mentioning your browser and device type can help us understand the context.
Owners or authorised representatives who believe a game, screenshot, name or other material infringes their rights can send an identification of the material, the page URL and evidence of the claimed rights to the same email address. We review sufficiently detailed requests and may disable a page or remove an embed while the issue is investigated. Do not send identity documents or unrelated personal information.
You can also email us to ask about personal information that the Ontrick website may hold, or to request correction or deletion where applicable. Please describe your request but do not include account passwords. Embedded third-party game services may have separate privacy practices; requests about their independently collected data may need to be directed to those providers.
If you notice a misleading advertisement, incorrect claim, or an interaction that interferes with navigation, provide the page URL and a description. Advertisements do not determine our descriptions of games. An email to us is not an emergency or real-time support service; if you need urgent safety assistance, contact the appropriate local service.
